Frequently Asked Questions

 

Q:  
How does this work?

A:
You purchase the item, email me your photo and party details.     

1 I create your invitation/card/etc.

2 I email you the finished project.

3 You save the attached image to your hard drive, thumb drive, cd, etc.

4 You print it either at home or upload it to an online photo printing service like Walmart to the store  nearest you (usually one hour printing). 

5 You go to the store and buy the prints (at the Photo Department). You can also save to a thumb drive and use the printing machine at the photo department of the store.  (Print at the 4×6 size)

 

Q:
What do I get?

A:
You get a jpg. image of your invitation, retouched photo, poster, etc.

 

Q:  
How fast can my invitations be done?

A:
I will respond within 24 hours that I have received your order. If you send your photo and party details and you haven’t heard from me please double check the email address and resend. The turn around depends on my work load. I DO try to meet any deadline. Just contact me and let me know of the urgency. One hour printing at the store nearest you makes for fast processing. You could have your order in your hands literally one hour after I send you the final PROOF.

 

Q:  
There is a mistake in the wording on my PROOF. What do I do?

A:
Always respond to my email containing your PROOF so I’ll know you received it. Please Proof Read CAREFULLY. I usually just copy/paste the original wording you provided and hope to catch any errors but double check my work. To err is human. And I am very busy and have a family and many interruptions. LOL

 

Q:  
I need a theme that is not in your gallery?

A:
I LOVE to work with you to create exactly what you need.

 

Q:  
I don’t want to print at home and don’t know how to upload to an online service.

A: 
I will upload your order for you.   

1 Give me the zip code and city of the store you want to pick up your prints.

2 Tell me how many prints you want (4×6 prints are about .19 per print).

3 Tell me who’s name you want to be on the pick up package.

Then just go to the stores photo department and buy them.

 

Q:  
Where do I get envelopes?

A:
Any Office Supply, Craft Store, Target, Walmart, etc (Meade makes a perfect “Invitation Friendly” envelope for the 4×6 size prints.)

 

Q:  
Can I just Email the invitation directly to my guests?

A:
Absolutely, let me know you want to do this and I will send you a compressed version of the invitation for faster uploading/downloading in email.

 

Q:
Can I request wording changes on the invitation?

A:
Yes, but please take in to consideration the space available on the invitation.

 

Q:  
Can you make matching Thank You cards?

A:
Yes, I offer different styles of Thank You cards.

 

Q:  
Do I have to include a photo?

A:   No, but don’t purchase the invitation before telling me you don’t want a photo included because the pricing will be less.

 

Q:
The photo lab refuses to print my invitations due to copyright. What do I do?

A:
This very rarely happens, but if it does, just use another printing service or store. Any licensed image that might be used by Kreative Kreations are in no way being sold.  These images are included free of charge when you purchase my design services. Kreative Kreations does not claim ownership on any trademarked / licensed image used in a design, as these images belong to their rightful and respective owners.

 

Q:  
Do you only accept Paypal for payment?

A:  
I accept check or money order as well, be aware of the time needed to receive them in the mail. Paypal allows payment to be made through their service even if you do not have a Paypal account.

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